ERGO TRAVEL INSURANCE SERVICES LTD COOKIES POLICY
Effective Date: October 2019
ERGO Travel Insurance Services Ltd (ETI) operates websites, and mobile apps. We collect certain information by automated means when you visit us, such as how many users visited our websites and the pages accessed. We collect this information through various means such as “cookies,” “web beacons” and IP addresses, as described in this policy.
ETI is the entity responsible for processing your information (the “data controller”).
COOKIES
Like many companies, our websites may use “cookies.” Cookies are bits of text that are placed on your computer’s hard drive when you visit certain websites. We may use cookies to tell us, for example, whether you have visited us before or if you are a new visitor and to help us identify site features in which you may have the greatest interest. Cookies may enhance your online experience by saving your preferences while you are visiting a particular site.
WEB BEACONS
Certain pages on our websites may contain “web beacons” (also known as Internet tags, pixel tags and clear GIFs). These web beacons allow third parties to obtain information such as the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, the type of browser used to view the page, and the information in cookies set by the third party.
IP ADDRESSES
An IP address is a unique identifier that certain electronic devices use to identify and communicate with each other on the Internet. When you visit our websites, we may view the IP address of the device you use to connect to the Internet. We use this information to determine the general physical location of the device and understand from what geographic regions our website visitors come. We also may use this information to enhance our websites.
CATEGORIES OF COOKIES AND OTHER AUTOMATED TECHNOLOGIES
Strictly Necessary
These cookies are essential in order for our site to operate properly and enable you to use its features. Without these cookies, certain services (like purchasing insurance, etc.) cannot be provided.
Performance
These cookies collect information about how visitors interact with our websites, such as what pages are visited and what errors may have occurred. The information collected is used to improve how our websites work.
Functional
These cookies allow our websites to remember choices our users make (such as user name) and to provide enhanced and more personal features. They can also be used to remember changes made to parts of our website that users can customise.
TARGETING
These cookies are used to deliver adverts more relevant to users based on their interests. They can also be used to limit the number of times users see an advertisement as well as help measure the effectiveness of an advertising campaign. They can be placed on a device by us or by a third party with our consent. For example, where you choose to link to various social networks (such as Facebook, Twitter and Pinterest) via our website, these social network sites may place cookies on your device and use these to target advertising to you on their or other websites.
YOUR CHOICES
Cookies are used with your consent in accordance with applicable law. You can stop cookies being downloaded on to your computer by selecting the appropriate settings on your browser. Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. You can find out how to do this for your browser by clicking “help” on your browser’s menu or by visiting www.allaboutcookies.org. Please note, however, that without cookies you may not be able to take full advantage of all our website features.
SPEAK TO US
If you have any questions about our information practices, please contact us by email at dataprotectionofficer@ergo-travel.co.uk or write to us at:
Data Protection Officer
ERGO Travel Insurance Services Ltd, Afon House,
Worthing Road, Horsham,
West Sussex, RH12 1TL,
United Kingdom
If you have any complaints about the handling of your personal data, please contact our Data Protection Officer. If you remain dissatisfied, the Information Commissioner’s Office can be approached directly for a decision. The Information Commissioner can be contacted at:
www.ico.org.uk, or by post at:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Cookie List
A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the following purposes:
Performance Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
| Performance Cookies | ||
| Cookie Subgroup | Cookies | Cookies used |
| co.uk | _ga | First Party |
| ergoinsure.co.uk | _ga_69CGTNKV03, _gid | First Party |
| ajax.googleapis.com | awxxxx | Third Party |
Strictly Necessary Cookies
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
| Strictly Necessary Cookies | ||
| Cookie Subgroup | Cookies | Cookies used |
| quote.ergoinsure.co.uk | ERGOToken, ARRAffinitySameSite, ARRAffinity | First Party |
| ergoinsure.co.uk | OptanonConsent, OptanonAlertBoxClosed | First Party |
Targeting Cookies
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
| Targeting Cookies | ||
| Cookie Subgroup | Cookies | Cookies used |
| www.ergoinsure.co.uk | awxxxx | First Party |
| ergoinsure.co.uk | _gat_gtag_xxxxxxxxxxxxxxxxxxxxxxxxxxx | First Party |
| co.uk | _fbp | First Party |
| www.facebook.com | Third Party | |
| addthis.com | xtc, uvc | Third Party |
| youtube.com | VISITOR_INFO1_LIVE, CONSENT, YSC | Third Party |
| s7.addthis.com | __atuvs, __atrfs, __atuvc | Third Party |
Functional Cookies
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
| Functional Cookies | ||
| Cookie Subgroup | Cookies | Cookies used |
| www.ergoinsure.co.uk | __atuvc, __atuvs | First Party |
| vimeo.com | vuid | Third Party |
| apps.elfsight.com | _p_hfp_client_id | Third Party |